Effective Date: 24-12-2025
Labotica Conclave (“we”, “our”, “us”) operates the website https://laboticaconclave.com (the “Website”). We are an event management and exhibition company engaged in organizing conferences, expos, summits, and selling event tickets online.
We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase tickets through our platform.
1. Information We Collect
When you use our website or purchase event tickets, we may collect the following information:
a) Personal Information
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Full Name
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Email Address
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Mobile Number
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Company / Organization Name
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Designation
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Billing details required for ticketing purposes
b) Payment Information
Payments are processed securely via Razorpay.
We do not store or process card, UPI, or banking details on our servers. All payment transactions are handled directly by Razorpay as per their security standards.
c) Technical Information
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IP address
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Browser type
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Device information
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Pages visited and interaction data
2. How We Use Your Information
We use the collected information to:
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Process event registrations and ticket purchases
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Generate tickets, invoices, and confirmation emails
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Communicate event-related updates and announcements
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Provide customer support
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Improve our website and services
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Comply with legal and regulatory requirements
3. Ticketing & Payments
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All payments on our website are securely processed through Razorpay.
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We do not have access to your full payment credentials.
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Any payment disputes, refunds, or chargebacks are handled as per our Refund & Cancellation Policy and Razorpay’s terms.
4. Sharing of Information
We do not sell, rent, or trade your personal information.
Your data may be shared only with:
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Payment gateway partners (Razorpay)
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Event technology and email communication service providers
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Government or legal authorities if required by law
5. Cookies & Tracking Technologies
We use cookies and analytics tools to:
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Understand user behavior
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Improve website performance
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Enhance user experience
You can control cookies through your browser settings.
6. Data Security
We implement reasonable security practices to protect your personal data. However, no online platform is completely secure, and we cannot guarantee absolute security.
7. Refunds & Cancellations
Refunds and cancellations are governed by our Refund & Cancellation Policy, which is available separately on our website. Please review it before purchasing tickets.
8. Children’s Privacy
Our events and services are intended for professionals and businesses. We do not knowingly collect personal data from individuals under the age of 18.
9. User Rights
You may:
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Request access to your personal information
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Request correction or deletion of your data
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Opt out of non-essential communications
Requests can be made using the contact details below.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be reflected on this page with an updated effective date.
11. Contact Information
For any questions regarding this Privacy Policy, payments, or ticketing, contact us at:
Email: info@laboticaconclave.com
Website: https://laboticaconclave.com